Support Request

Email Support

  • For a faster response, please include a screenshot where relevant, or upload a short video below.

  • If your request identifies a new bug/issue, we will let you know when it’s been fixed.

  • All support is provided in Australia, via our Brisbane office - 7 days a week.

Prior to submitting a request, please check:

  1. The status page which may indicate scheduled maintenance or known issues.

  2. Our searchable knowledge base articles for how to articles, known issues and guides to all 1pm features.